Knot Bakery Terms of Service
Welcome to Knot Bakery! These Terms of Service (“Terms”) govern your use of our online pre-order services and apply to all users of our website. By placing an order through our website, you agree to these Terms.
1. General Information
Business Name: Knot Bakery Operating Location: Toronto, Ontario, Canada Email Contact: support@knotbakery.ca
2. Acceptance of Terms
By accessing our website and placing an order, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our services.
3. Services Offered
Knot Bakery offers internet pre-orders for baked goods, available for pick-up during our designated market hours. Details regarding pick-up times and locations will be provided at the time of order confirmation.
4. Payment Terms
We accept the following payment methods:
- Visa
- MasterCard
- American Express
- Apple Pay
- Google Pay
- Debit/Interac
All payments are processed securely using third-party payment processors. Your payment information is not stored on our servers. Prices are listed in Canadian Dollars and may be subject to applicable taxes.
5. Order Accuracy and Availability
We do our best to ensure all product descriptions and availability are accurate. However, we reserve the right to substitute items of equal value if necessary or cancel orders due to product unavailability. In such cases, we will contact you promptly. Knot Bakery is not responsible for errors in order details submitted by the user.
6. Allergy Disclaimer
Please be aware that our products may contain or come into contact with common allergens including, but not limited to:
- Wheat
- Gluten
- Eggs
- Dairy
- Nuts
- Soy
Although we take precautions to minimize cross-contamination, we cannot guarantee that any product is allergen-free.
7. User Responsibilities
You agree to use our website and services in a lawful and respectful manner. Do not misuse the platform for unauthorized or illegal activities. You are responsible for ensuring your order details are correct and for picking up your order during designated times.
8. Intellectual Property
All content on our website—including but not limited to logos, branding, product images, and written content—is the property of Knot Bakery and may not be copied, reproduced, or used without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Knot Bakery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. This includes issues related to order processing, pick-up delays, or product satisfaction.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
11. Modifications
We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new Terms.